Understanding the retailers and their unique needs is key to our success. So we stay abreast of the latest trends and emerging technologies. And we believe it is important to share our knowledge with you. We published three white papers in the past year as part of our In-store Insights series. Each of these provides actionable information that helps retail players better understand and address important industry topics: The role of technology instore, the current situation in Germany and the implications of GDPR for retailers.


Micro hubs are proving an attractive solution for congested urban environments. These small, at times temporary, distribution hubs are located within city limits. Delivery trucks deposit packages here that are then picked up by local couriers for last-mile delivery. This blog discusses how this ingenious solution is being leveraged in Japan in greater detail –the most challenging country in terms of the logistics environment.

Read the blog to see how this country is building up the win-win relationship for all those involved.


Shrinkage is an all-too familiar issue for bricks-and-mortar retailers. It affects large chains and small independent stores alike. And the problem seems to be getting worse.

Understandably, bricks-and-mortar retailers are investing time and big money in combating customer theft problems. Employees are being trained to spot suspicious behaviour. Store layouts are being modified to hinder shoplifters. Then there are the more high-tech measures.

This blog takes a look at the trends in the United Kingdom, France, Germany and the US.


Retail theatre is THE hot topic in physical retail. In fact, my colleagues and I received a staggering number of enquiries on this topic while exhibiting at Retail Week’s Tech. event. So how do you achieve this? There are concrete actions that can be taken to survive and thrive. Here are five tipson how to attract customers back to your bricks-and-mortar store.

Click below to read the blog.