Not just more of the same. Continuous improvement, Kaizen, Kata, and Six Sigma are all familiar concepts.
Panasonic Business Solutions Blog
The Retail and Logistics industries are evolving at a fast past. Increasing competition and economic pressures are driving innovation in both technology solutions and process.
The Panasonic Business Solutions blog takes a look at some of the key issues facing these industries and discusses how gemba process innovation and smart technology solutions can help enhance customer experience and increase operational efficiency both instore and throughout the supply chain.
My last two blogs have taken a look at why we, as Panasonic, have opened our own convenience store with FamilyMart. Since then, I have had the opportunity to talk directly to two of my Japanese colleagues who are heavily involved in this project. It was an interesting discussion about their journey to bring this project to life - the challenges, the results and the future.
Why did we open our own store? First and foremost, this is the place to learn and create solutions that embody the next generation convenience store format with FamilyMart through a real life operation.
In this article, I will take a closer look at the kind of solutions being tested there and the benefits they can bring to retailers and their customers.
Retail and retailers have been in the news a lot over of the past few years. It is an industry that is evolving to meet the changing demands of the consumer in a digital world.
As a solutions provider for this industry, we need to ensure that we truly understand the needs of the retailer and how we can solve their challenges. Obviously, we work in collaboration with our customers to do this, however, we have gone one step further. Panasonic have opened their own convenience store in Japan. You can find the project purpose and detail in this blog.